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There will be a period of essential maintenance to our Support Portal on Friday 21st November from 7pm until 7:30pm Pacific.During this time the ability to submit tickets and to use live chat will be unavailable.

We?re arranging a partial outage on Tuesday morning, November 25, 2008, for an upgrade to a group of inventory databases. There will be Groups of residents affected by this between 6:30 and 8:00 a.m. PST. Groups of affected residents will...

[ENDED 11:31am PST] - Logins have been re-enabled. [11:17 a.m. PST] Logins have been temporarily restricted while we clear a momentary database bottleneck. We expect to re-enable them very shortly.

[RESOLVED 10:33 am PST] All support phone lines are fully functional again. [21. November '08, 02:55 am PST] We are seeing some calls to our support telephone line not being put through to the operators. If you experience a  call unexpectedly...

We are releasing the first iteration of the new Viewer 1.22 Release Candidate (RC0). Help us to identify new bugs and try out the new features before it becomes an official download for Second Life! Participating in the...

The next round of upgrade maintenance of our 501 servers is scheduled for 10:00 AM Pacific.  The regions on those servers will be shut down in a delayed stopping process and shortly after come back up on their own. Please find...

[11:16 AM Pacific - CLOSED]  Resident registrations are working normally. [9:18 AM Pacific]  New residents who are signing up to Second Life are not receiving a confirmation email at this time to help finalise their account registration process. Our technicians are currently...

[8:40 AM Pacific - RESOLVED]  Web-based Lindex transactions are operating normally now. [7:44 AM Pacific]  Residents are experiencing difficulty in completing transactions on the Second Life website. Transactions being carried out in-world are unaffected. We are aware of this and are investigating...

[8:26 AM Pacific - RESOLVED]  The partial inventory maintenance is complete. [6:30 AM Pacific]  We?re arranging a partial outage on Thursday morning, November 20, 2008, for an upgrade to a group of inventory databases. There will be groups of residents affected...

[13:03 RESOLVED] Concierge level telephone support has been restored. [07:01 AM Pacific] Some calls are now getting through to our Concierge Team. If you find yourself unable to get through first time then please keep trying. [6:05 AM Pacific] ...